SERVICE ADMINISTRATOR
- Location: Johannesburg
- Start Date: ASAP
MINIMUM EDUCATIONAL, TECHNICAL AND EXPERIENTIAL REQUIREMENTS:
- Grade 12 and an Office Administration Certificate, or similar qualification
- Minimum 3 years experience in the technical administration field
- Competence on IT systems such as MS Word; most importantly good Excel knowledge
- Excellent English spoken and written communication skills
- Excellent customer service and telephonic communication skills
- Strong administration, organising, managing, and planning skills
- Good team player and must be able to multi-task
- Ability to handle pressure
- Experience in stock management would be an advantage
JOB SCOPE:
- Service administration function in the branch, including Sales and sales admin within the Service Department
- Assist Regional Co-ordinator with planning of jobs for technical teams – installations; services; maintenance; and breakdown jobs
- Customer satisfaction and customer retention
- Preparation of Safety files and required Safety Reports
- Control of stock and inventory in the branch, including quarterly stock counts
- Report to Regional Coordinator